For the growing number of Malaysians driving a Proton e.MAS, the people who service the car matter as much as the car itself. PRO-NET has certified its first group of 37 technicians trained specifically to work on its electric vehicles, a step that lands as the brand's cars pass the 30,000 mark on local roads.
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Malaysia's first cohort of certified e.MAS technicians
PRO-NET, the PROTON subsidiary behind the e.MAS brand, recognised 37 Level 2 (L2) Certified e.MAS Technicians at its first e.MAS Technician Certification Ceremony, held in collaboration with TVETMARA. The technicians come from 25 authorised Proton e.MAS dealerships nationwide, and each completed the programme before being certified.
To reach Level 2, participants worked through seven training modules covering core EV skills, including high voltage (HV) system training, then sat technical assessments to prove both their knowledge and their hands-on ability. The certification was independently verified by TVETMARA Masjid Tanah, so the standard is checked by an outside body rather than by the carmaker alone.
Why trained EV hands matter now
Servicing an electric car is not the same job as servicing a petrol one. High voltage systems carry real safety risks, and a growing fleet needs people trained to handle them. With more than 30,000 Proton e.MAS vehicles now on Malaysian roads, the demand for qualified aftersales staff is here today, not somewhere in the future.
PRO-NET has been building the physical side of that network too, with 58 dealerships, 45 service centres and 10 Body and Paint centres nationwide. Buildings alone do not service cars, and this certification is the brand's attempt to make sure the people inside those centres are ready for the work.
A pathway, not a one-off
The company is treating the programme as a ladder rather than a single event. It plans to run certification every year across Level 2, Level 3 and Level 4, giving technicians a structured way to move from foundational skills to more advanced EV expertise over time.
That sits alongside PRO-NET's wider push into local EV capability. The company is developing production at the PROTON EV plant in the Automotive High Tech Valley (AHTV) in Tanjong Malim, which currently supports 391 employees, and all three e.MAS models are now assembled in Malaysia.
"We are investing in our people and elevating aftersales standards," said Zhang Qiang, chief executive of PRO-NET.
The takeaway
For e.MAS owners, the point is straightforward: the network servicing your car is being trained and independently checked, not left to catch up with the sales figures. Whether the annual programme keeps pace with the number of EVs reaching the road is the thing to watch.
