Editor
Jodee Tan chevron_right
Ahead of the annual monsoon season, local telco CelcomDigi announced a strengthened nationwide initiative to ensure that Malaysians remain safe, connected, and supported during potential floods.
In the list of initiatives were pledges to provide uninterrupted connectivity and operational resilience ready for communities to use in flood shelters.
Other intiatives include a RM2 million donation to flood response and relief efforts, working alongside agencies such as the Malaysian Relief Agency (MRA) and the Malaysian Red Crescent (MRC) to deliver timely assistance to affected communities.
CelcomDigi is currently working with the government and relevant agencies for ongoing coordinated relief efforts. The company has also readied its resources and employees to support more Malaysians nationwide during this time of need.
To aid in strengthening nationwide flood readiness, CelcomDigi has implemented several proactive measures to ensure uninterrupted connectivity. These include:
- Deploying Fixed Wireless Access units to provide WiFi connectivity at up to 200 flood relief centres across the country.
- Elevating network structures in flood-prone areas to safeguard critical radio and electronic equipment from water damage.
- Mobilising 24/7 operations teams to swiftly deploy power generators to base stations in flood-hit areas, ensuring minimal disruption to network services.
- Broadcasting Flash-SMS alerts in collaboration with the National Disaster Management Agency (NADMA), reaching over 4.4 million in flood-prone regions nationwide.
CelcomDigi is also working with the Malaysian Relief Agency (MRA) and Malaysian Red Crescent (MRC) to expedite the deployment of aid to those affected.
The company has enabled MRA with four-wheel drive (4WD) vehicles, rescue boats and volunteers, and essential equipment such as mobile charging stations, water and jet pumps, kitchen sets, and generators to support relief efforts. These are being deployed to severely affected areas to extend timely assistance to stranded or displaced families. These relief efforts are part of the RM2 million allocated to aid communities affected by the floods.
On top of these efforts, CelcomDigi has refreshed its Flood Preparedness Kit, which now includes updated safety guidelines and practical checklist to raise awareness on recommended actions before, during, and after a flood. The kit is available in English and Bahasa Malaysia via CelcomDigi’s social media platforms, and on CelcomDigi, Celcom Life and MyDigi apps.
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