
Editor
Jodee Tan chevron_right
Narwal’s latest flagship, the S20, debuts in Malaysia at RM 1,499—with an RM 200 discount during the 8.8 sale—promising to streamline hard-floor care through an all-in-one cordless vacuum-mop featuring 18,000 Pa suction, zero-tangle brushes, 10-step self-cleaning/drying and AI-powered DirtSense™.
Lightweight at 800g and backed by a 1-year warranty plus free gifts, the S20 stakes its claim as the smartest, most user-friendly floor-cleaner for Malaysian homes who especially have pets.

Dual-Function Vacuum & Mop: One-Pass Edge-to-Edge Clean
The Narwal S20 is designed with 18,000Pa suction & dual-edge brushes, which provides enough power to lift stubborn debris and mop in a single sweep—eliminating the back-and-forth of separate devices.
One of its hero-accessories is the zero-tangle brush which captures and detangle hair or fur. Taking inspiration from Narwal's many competitors which faces clogging issues that ultimately reduces efficiency, Narwal’s brush tech has been optimised to prevent snarls altogether. As a result, Narwal S20 offers quick maintenance, improving efficiency overall as downtime should drop 50% compared to the earlier Narwal S10 model.

10-Step Self-Cleaning & High-Heat Drying
Narwal S20 comes with a full-chain maintainance cycle, where the S20 has a self-cleaning system that involves a reverse-spin and roller-spin brush-cleaning system. The brush will be rinsed and then iron-heated to dry, essentially eliminating mould risk in humid Malaysian homes. Unlike many other base-station wash systems which skips drying, Narwal S20 uses a high-temp contact iron that ensures bacteria and odours don’t fester.
AI-Powered DirtSense™ & Interactive Prompts
The S20’ also comes with AI DirtSense™ Technology that intuitively adjusts cleaning intensity based on the amount of dirt detected.
Users can utilise the intelligent detection system through one of five cleaning modes, and interactive LCD & voice prompts drive the device to its performance and ensure every area gets the right level of attention. With these intelligent features, users do not need to go through guesswork in order to achieve more efficient cleaning without having to adjust settings manually.
The Narwal S20 is now available for purchase, retailing for RM1,499 on Lazada, Shopee, and TikTok Shop, as well as Aihome outlets at Sunway Velocity, Plaza Low Yat, and IOI City Mall. In conjunction with Narwal’s 8.8 sale on their online platforms, shoppers can enjoy a RM200 discount on the Narwal S20 from 8pm on 7 August, till 10 August, along with a 1-year warranty and free gifts*.
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