Whether you're finally ditching that old phone or getting your very first smartphone, buying one online is probably the easiest way to go. It’s fast, convenient, and you can often score better deals than in-store. But here’s the thing: not every online seller is reliable, especially when it comes to gadgets like smartphones.
Don’t worry, though — we’ve got your back.
In this guide, we’ll show you how to safely buy a smartphone online in Malaysia without getting scammed or overpaying. From spotting trustworthy sellers to finding the best value-for-money deals, everything you need is right here.
Let’s help you shop smarter (and safer) for your next smartphone.
Editor
Mae An NG chevron_right
Table of Contents
Where to Buy Smartphone Online in Malaysia
Buying online has never been more convenient or riskier if you're not careful. To help you shop smart, we’ve rounded up the most reliable and popular platforms in Malaysia where you can safely buy a smartphone online. No scams, no surprises — just legit phones, great deals, and local support.
Shopee Mall (Shopee MY)
Why Malaysians love it:
Shopee Mall is the go-to platform for many when it comes to online shopping, especially smartphones. You're buying straight from official brands and authorised dealers, so no worries about fake or “AP set” phones.
What makes Shopee Mall a top pick:
- Shopee Guarantee: Money only gets released to the seller after you confirm everything’s in order.
- Daily Flash Deals & Vouchers: Prices drop like crazy during sales!
- Shopee Coins Rewards: Earn coins and redeem for more discounts.
- Shopee Xpress Delivery: Fast shipping (1–3 days, depending on your location).
- Free Shipping Vouchers: Available nationwide for selected items.
LazMall (Lazada MY)
Just like Shopee Mall, LazMall on Lazada is another good option. Everything comes from authorised sellers and official brand stores, no dodgy third-party resellers here.
Why Malaysians trust LazMall:
- 15-Day Easy Returns: Didn’t like the phone? Return it, no problem.
- 100% Authentic Guarantee: If it’s not original, you get your money back.
- Free Gifts: Many listings include extras like earbuds, phone cases, or power banks.
- 0% Installments: Pay monthly with local bank cards, no interest.gsfsgrwdchgfdhgdgefgghdfjghdhdghdrdgfds
Buy Direct from Official Brand Stores (Apple, Samsung, Xiaomi)
Want the latest model the minute it launches? Your best bet is to shop directly from official brand websites like Apple Malaysia, Samsung Malaysia, or Xiaomi Malaysia.
Why buy from the source:
- Latest Models First: Be the first to own the newest releases.
- Full Local Warranty: Walk into a service centre, no issues.
- Trade-In Options: Get rebates when you trade in your old device.
- Custom Orders (Apple): Choose your preferred specs and storage.
Senheng & SenQ Online Store
A local favourite since the 80s, Senheng and SenQ combine the convenience of online shopping with the trust of physical retail stores. You can buy online and pick up at a store near you, or just have it delivered to your doorstep.
What makes them a top choice:
- Extra Warranty: PlusOne members get an additional 1-year warranty.
- Flexible Payment Plans: Pay with a credit card, AEON Credit, or PayLater.
- Ready Stock Guarantee: If it’s listed online, it’s ready to ship.
- Trusted Malaysian Brand: Serving Malaysians since 1989!
CompAsia – Trusted Refurbished Smartphones in Malaysia
Want a reliable phone without paying full price? CompAsia is Malaysia’s leading online store for certified refurbished smartphones — great for students, secondary phones, or budget-conscious buyers.
Why CompAsia is worth checking out:
- 32-Step Quality Check: Every device is inspected for screen, battery (min. 80% health), and full functionality.
- Replace Plus Warranty: 1-month free warranty + upgrade to 12 months available. Easy replacements if anything goes wrong.
- Affordable & Flexible Payments: 0% installment plans, Grab PayLater, and ReNew+ options.
- Nationwide Delivery: Fast and reliable across Malaysia.
- Big Savings: Up to 50% off compared to buying new!
Smart Tips When Buying a Smartphone Online in Malaysia
Even with trusted platforms, here are some pro tips to keep things safe:
1. Check the Seller Label
Stick to “Mall” or “Official Store” tags. Avoid suspicious listings with unusually low prices.
2. Verify the IMEI Number
Once you get your phone, dial *#06# to view its IMEI. Then check it on the brand’s official site to confirm it’s legit and under warranty.
3. Be Price-Smart
If the deal sounds too good to be true… it probably is. Compare prices with the brand's website first.
4. Understand the Return Policy
Go with platforms that offer easy returns, like Shopee and Lazada. Check if return shipping is free or if there's a pickup option.
Final Thoughts
Buying a smartphone online? Super easy — if you stick with the right platforms, the best place to buy phone in Malaysia. Whether you’re after the latest flagship or a budget refurb, trusted names like Shopee Mall, LazMall, Senheng, CompAsia, and official brand stores will always give you peace of mind.
Here’s what you get:
- Local warranties
- Great deals & rewards
- Easy returns
- Trusted support
So go ahead — shop smart, buy safe, and enjoy your new gadget!